Access Statement for The Warren Guest House

Introduction

Our guest house is situated in a North Somerset sea-side town & offers 6 guest bedrooms.The house is over 125 years old and has a number of period features.
Access is generally good with 2 ground floor bedrooms & 4 bedrooms on the first floor. The staircase leading to the 1st floor is quite wide with a handrail on the left hand side as you climb the stairs.
Three of the 1st floor bedrooms are large with typically high Victorian ceilings & apart from the single bedroom on the 1st floor which has a private bathroom close by, all the other bedrooms are en-suite.
We are located approximetely 150 yards from a 7 mile stretch of beach on level ground within easy walking distance of the Town Centre.

Pre-Arrival

• We are located 1/2 mile from our Town Centre on a road leading to Brean & Berrow.
• The nearest shops are approx 1/2 mile away, as well as public houses and restaurants.
• The nearest bus stop is right outside our property & runs every hour.
• The nearest train station is 3 miles away at Highbridge.
• Taxis are normally available at the train station but we can hire one for you in advance if required.
• We only take guide dogs.
• Brochures and Menus can be provided in large print if required, we regret we do not have any facilities for providing documents in braille.
•

Arrival & Car Parking Facilities

• Large car park area with tarmac surface as you enter drive with designated parking spaces.
• Personal welcome normally by hosts so we ask that you arrive after 2 pm with an approximate likely time of arrival (or by prior agreement).
• We offer assistance with luggage

Main Entrance, Reception & Ticketing Area

• There is one step of 6 inches up to the front door leading to a small lobby area - this is normally open during day light hours.
• The lobby area leads to another door which is locked ( all guests can have keys to both doors ).
• A bell is located just outside the front door.

Public Areas - Hall, Stairs, Landing, Corridors etc

• The house has mostly wide corridors and stairs but narrows to the back on the ground floor.
• The hall leads to a guest dining room and guest lounge area.
• There are 22 steps with a handrail to the 1st floor bedrooms ( with a landing area after the first14 steps).
• There are gardens at the front & side of the property.
• The house is centrally heated with individual temperature control devices.

Public Areas - Sitting room, lounges, lobbies etc

• Guests are welcome to use the lounge area at all times.
• The lounge has 2 sofas & 3 straight back chairs, a colour television and a radio & C D player.
• The lounge & dining room is carpeted& has an open gas fire for use during extreme cold weather.
• A selection of local information, magazines, board games are available in the lounge area.
• We are licensed for the sale of alcohol.
• All bedrooms have en-suite or private bathroom facilities.

Public WCs

• All bedrooms have their own private WC/Owners WC can be made available on request

Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe

• Lighting is provided by longlife bulbs overhead & side lamps. There are also large Victorian style windows giving plenty of natural light
• Tables are rectangular ( individual to each room ) with substantial wooden chairs with arm rests
• Flooring is quality carpet
• Menus are provided in rooms & on web-site & of large font style
• Allergies are catered for/all produce is purchased locally where possible ( including most of our preserves)
• Dining Room is on the ground floor with easy access & wide door entrance

Laundry

• Laundry facilities are available in the Town Centre & a map will be produced on request

Shop

• No shop but a good range of postcards etc are on sale on the front table immediately inside the main entrance

Treatment room/s

• No formal treatment room

Leisure Facilities

• Good range of leisure facilities are available in the Area including a Championship Golf Club & Local Swimming Pool ( both within easy walking distance )

Outdoor Facilities

• Large well laid out gardens at front of house, with a secret garden path.
• Small court yard area also available for ground floor rooms at rear of property

Conference & Meeting Rooms, Banqueting

• No conference facilities

Clubs & Entertainment

• No clubs or entertainment, but there are plenty in the Area, including some within easy walking distance

Bedrooms & Sleeping Areas

• The twin bedded bedroom on the ground floor at the back of the house has access for a wheel chair to the door over level ground through a small courtyard at the side of the house. The room is suitable for persons of limited mobility (e.g. zimmer or walking stick users) and has a large easily accessed shower.
•
• The other gound floor room is accessed through the entrance hall, past the reception and through to the rear of the house.
• There is no wheelchair access but it is often used by people who have difficulty climbing stairs. It offers a double bed and a small en-suite shower room with W.C. and handbasin. A window looks on to the rear courtyard and the courtyard can
• be entered through the back entrance.
•
• The rear courtyard is completely enclosed by a high wall and gate,it has patio table and chairs for sitting out in fine weather.
• All bedrooms have colour T V's (all freeview flat screen ) hairdryers, tea/coffee making facilities with electric kettle.
•All bedding is non-feather quality Egyptian cotton.
• All bedrooms are carpeted, bathrooms have hardfloors, we are a non-smoking establishment & apart from guide dogs we are pet free.
• All bedrooms have natural light with bedside lights & overhead lights
•

Bathroom, Shower-room & WC [Ensuite or Shared]

• Bedroom number 1 has a large bathroom with a bath & shower attachment.
• The other bedrooms with the exception of the single room have shower rooms with toilets etc & vary in size compared to the room size.
• The single room has a private bathroom a few paces away with a large walk in shower & usual bathroom facilities

Self-Catering Kitchen

• N/A

Caravans, Holiday Homes & Twin Units

• N/A

Touring Facilities (Holiday Parks)

• N/A

Boats - Narrow Boat, Cruiser & Hotel Boat

• N/A

Attractions (Displays, exhibits, rides etc.)

• N/A, but plenty in Area

Grounds and Gardens

• Well laid out gardens with large level lawns, well stocked borders & established
• (secret) garden path with water fountain, bird bath & seating
• Large drive as you enter property from the road with designated parking spaces which are illuminated at night
• Paths to side of property including one that gives access to main road with a bus stop immediately outside

Additional Information

• Evacuation procedures, with clear escape routes, fire assembly point & emergency lighting is in operation.
• Intercom system to contact owners 24 hours a day in operation.
• Internet access is available in all rooms at a small charge but included in price for Room 1
• Owners or family members always available to give assistance.


Hours of operation: 24 hours/7 days per week, apart from Owners holidays & Christmas & New Year periods

Emergency number: 01278 788204

Local carers: N/A

Local equipment hire companies: N/A

Local public transport numbers: Telephone local tourism office 01278 787852

Local accessible taxi numbers: Curtisee Cabs 01278 795697 & Black Cabs 01278 751733

Future Plans

• update Kitchen with new units, flooring,lights & improved layout in Jan 2009 (completed ) 
• New Carpets for all guest bedrooms by end 2010 (completed April 2010 ) 
• New electric smoke alarm system in Jan 2010 ( started Jan 2010-finished April 2010 )
• New main signage in 2011 & update to twin bedded room on ground floor with new shower/toilet and washbasin etc, plus new inbuilt furniture. Exterior paint work to be refurbished in June 2011.

Contact Telephone and Email Address

We welcome your feedback to help us continually improve if you have any comments please phone 01278786726 or email info@thewarrenguesthouse.co.uk



Created: 20 November 2008, updated  January 2011